Frequently Asked Questions

If you have a requirement for a large quantity, printed, embossed, foiled or die-cut to special shapes, then please contact us and we will provide a special quotation to you. For small quantities of Customised Tester Blotter Strips, you can order and upload your logo by visiting https://scentblotters.com/products/customised-products/.

All our Absorbent Boards are FSC accredited. If you require Tester Blotters on Recycled Absorbent Boards, then please contact us.

If you are based within the UK, 20% VAT is added at Checkout. Orders outside the UK do not include customs duties/taxes and these are the responsibility of the buyer.

All orders are packed in suitable appropriate packaging to ensure protection during delivery. We use Bubble Wrap Envelopes, Twin-Ply Corrugated Boxes and Shredded Paper.

All orders include free shipping to 1 address using standard mail services (not tracked). If you require your order to have tracking there is an additional cost option at Checkout to add this to your order. We aim to despatch within 48hrs of your order. If you require an urgent delivery please contact us and we will let you know the options and additional costs.

We use Stripe and PayPal to process our online payments who process over 15 billion payments securely online each year. Payment systems are monitored and audited regularly by a world-leading Qualified Security Assessors (QSA), so you can be confident that both services are completely secure.

You have the right to change your mind for whatever reason and return your goods to us within 14 days of receiving them subject to you satisfying the Terms and Conditions laid out in our returns policy stated at the bottom of our invoice.
If you need to get in touch with us, then please email us at: info@scentblotterstrips.com

We always welcome feedback and you can leave feedback at https://uk.trustpilot.com/review/scentblotterstrips.com or on our Facebook page https://www.facebook.com/testerstrips